Five-Step Strategy | Quickstart Guide | In-Person to Online | Internet & Devices | Academic Support | FAQs | Help | Webinars | For Faculty
FAQs for Students on Learning Across Locations or While Away from Campus
And remember, most content on iCollege is available for viewing and interaction on smart phones, as well as on computers. If you don’t have access to high-speed internet connections at home, consider using your smart phone, if available. Recorded lectures, quizzes, etc., should work fine on your phone, although some content might not be perfectly displayed on a smaller screen.
We continue to expand the software available to the university as we undergo the transition to online coursework. Information on all available software can be found at the Software Download page.
Note that Adobe Creative Cloud is now available for Georgia State students to download and use from their personal devices. The free license has been extended to July 6, 2020 but Adobe will not extend it further. Instructions for Download and Information on Creative Cloud >
The vLab Virtual Lab also offers access to some academic and research software.
For password resets, go to campusid.gsu.edu.
If you are having trouble with iCollege and its integrated tools, contact the IIT Technology Service Desk. Service Desk staff will assign a ticket to the Center for Excellence in Teaching and Learning (CETL) staff during business hours.
After Hours Support
For after-hours support, the D2L Help Center can address issues related to iCollege.
Ask a Question
Submit a question about support for online instruction below.
Submit a Question for Help