Keep Learning: Resources for Learning Away from Campus
Five-Step Strategy | Quickstart Guide | In-Person to Online | Internet & Devices | Academic Support | FAQs | Help | Webinars | For Faculty

Getting Help

Password Resets
For password resets, go to campusid.gsu.edu.

IIT Technology Service Desk
The IIT Technology Service Desk can be reached at help.gsu.edu, help@gsu.edu or 404-413-HELP(4357).

If you are having trouble with iCollege and its integrated tools, contact the IIT Technology Service Desk. Service Desk staff will assign a ticket to the Center for Excellence in Teaching and Learning (CETL) staff during business hours.

After Hours Support
For after-hours support, the D2L Help Center can address issues related to iCollege.